Your property’s booking page and the host’s private panel | Nixfriction
“The guest requests the dates on the website. You confirm in the panel once you have the payment.”
Reserva has two parts: the booking page (yoursite.com), where guests pick dates and send a request, and the admin panel (yoursite.com/admin), where you confirm, block nights and change prices. The panel opens with a PIN. The screenshots and videos show an example villa, “Casa Wilmsen”, in Jarabacoa; your site shows your own name, photos and prices.
Guest → booking pageSees the rates, picks check-in and check-out, and sends a request. In Spanish, English or French.
Host → admin panelReservas, Calendario and Ajustes: confirm, cancel, block, prices, seasons, iCal and PIN.
Four short videos, no sound, with on-screen captions in Spanish.
How a guest books
Dates, price, request and activities (1 min 53 s).
Panel: Reservas
Log in with the PIN, confirm and cancel (1 min 12 s).
Panel: Ajustes and seasons
Price, minimum nights, guests and high seasons (1 min 51 s).
Calendar, iCal and PIN
Block nights, Airbnb and change the PIN (1 min 17 s).
Guest · website
1 · The booking page and languages
Guests go to yoursite.com. They see photos, amenities, activities, location, rates and the calendar under Book.
Three languages
Spanish at yoursite.com, English at /en/ and French at /fr/. The ES · EN · FR buttons are in the menu and at the very bottom. The page remembers the chosen language.
Green WhatsApp button
Always at the bottom right. It opens a chat with the host with a ready-made message.
Home page
Guest · rates
2 · Rates
In the Rates section the guest sees the property’s rates (in the example). The total is calculated automatically when the dates are picked.
US$90per night · 2-night minimum
US$399per week · stays of 7 nights or more
US$1,499stays of 30 nights or more
US$200per night in high season (Christmas/New Year and Holy Week) · 3-night minimum
Where they come from
You set the nightly price, the minimum stay and the high seasons in the panel (Ajustes). The website updates automatically.
Rates section
Guest · calendar
3 · Picking the dates
1 Tap check-in
On the calendar, the guest taps the check-in day.
2 Tap check-out
Then taps the check-out day. ‹ › changes the month.
3 See the total
Below, a summary shows the dates, nights, price and Estimated total.
Booked nightsThey are crossed out and can’t be picked. A booked day can still be the check-out day.
Minimum stay2 nights minimum. If the stay touches a high season, that season’s minimum applies (3 nights). With fewer nights the send button stays off.
Weekly and monthly rateFrom 7 nights the weekly rate applies automatically; from 30 nights, the monthly rate.
The calendar3 nights × US$907 nights: weekly rate
Guest · request
4 · Sending the request
1 Details
Guests (up to the maximum you set in Ajustes), Full name and Phone / WhatsApp. Email and message are optional.
2 Send request
The guest taps Send request. They get a request number and a button to message you on WhatsApp.
Not a booking yet
The page tells the guest that you will send bank transfer details or a payment link, that the dates are reserved only once full payment is received, and that bookings are non-refundable. In the panel the request arrives as pendiente.
The form
Guest · extras
5 · Activities via WhatsApp
ATV tours, rafting and paragliding are not booked on the calendar. Each activity has a Book via WhatsApp button that opens a chat with the host with the activity name already filled in.
Activities
Panel · host
6 · Logging in to the panel
The panel is in Spanish
The admin panel only exists in Spanish. If Chrome offers to translate it into English, some buttons get odd names: Guardar (save) shows up as “Keep”. It does the same thing. The button names in this guide are the Spanish ones you see on screen.
1 Open the panel
Go to yoursite.com/admin. You will see Panel privado.
2 Enter the PIN
Type your PIN and tap Entrar (enter).
3 Three tabs
Reservas (bookings), Calendario (calendar) and Ajustes (settings). On a phone they are listed at the top. Salir logs you out.
Security
There is a single PIN. Don’t share it in chats or groups. If someone else knows it, change it in Ajustes.
Panel privado: PIN
Panel · host
7 · Reservas: confirm or cancel
Each request is a card: name, status, guest’s language, dates, nights, guests, total, phone, email and message. Pendiente (pending) requests come first.
pendienteNew request. The nights already show as booked on the website.
confirmadaBooking you confirmed.
canceladaCancelled or rejected. The nights are free again.
Confirmar (confirm)
When you receive the payment, tap Confirmar. You will see Reserva confirmada.
Cancelar (cancel or reject)
Tap Cancelar and accept the question. There is no separate reject button: rejecting a request means cancelling it.
WhatsApp
Opens a message to the guest, in their language, with check-in (3 pm) and check-out (12 pm). Check it before you send it.
Show cancelled and past
Tick Mostrar canceladas y pasadas. A cancelled booking can be confirmed again or removed with Eliminar (delete). Actualizar (refresh) loads new requests.
ReservasConfirmed and pending
Panel · host
8 · Calendario: block nights
For your own use, maintenance, or bookings that came in another way.
1 Desde and Hasta
Pick the first and last night. 10 to 12 blocks the nights of the 10th, 11th and 12th (check-out on the 13th).
2 Motivo and Bloquear
Add a reason if you like (for example Uso propio, own use) and tap Bloquear (block).
3 Quitar bloqueo
Each block has a Quitar bloqueo (remove) button. Blocks from Airbnb carry an iCal label and can’t be removed here.
Calendario
Panel · host
9 · Ajustes: price, nights and guests
Precio por noche (US$)The normal nightly price.
Mínimo de nochesThe minimum stay outside high season.
Máximo de huéspedesHow many people a guest can choose.
Tap Guardar (save; Chrome’s translation shows it as “Keep”). You will see Guardado and the booking page uses the new values right away.
Weekly and monthly rate
US$399 per week and US$1,499 per 30 nights are fixed; they can’t be changed in Ajustes. Message us if you want them changed.
Ajustes
Panel · host
10 · High seasons (Temporadas altas)
Dates with a different price and minimum stay, such as Christmas and New Year or Holy Week. The dates are nights: Dec 23 to Jan 2 = check-out on Jan 3.
1 Add
Under Nueva temporada fill in Nombre (name), Primera noche (first night), Última noche (incl.) (last night), Precio por noche and Mínimo de noches. Tap Guardar temporada.
2 Editar (edit)
Tap Editar: the form fills in. Change what you need and tap Guardar temporada. Cancelar leaves it as it was.
3 Copiar al próximo año (copy to next year)
Fills the form with the same dates one year later. Check the dates (Holy Week moves every year) and tap Guardar temporada.
4 Eliminar (delete)
Deletes the season after you confirm.
How it is charged
Nights inside the season are charged at its price; the others at the normal price. If a stay touches the season, the season’s minimum applies.
Temporadas altasNueva temporada
Panel · host
11 · Sync with Airbnb (iCal)
With iCal, Airbnb and your website tell each other which nights are booked, so nobody books the same night twice.
1 Import (Airbnb → your site)
Paste Airbnb’s iCal link into URL iCal para importar and tap Guardar (“Keep”). It is read every hour; nights booked on Airbnb get blocked here.
2 Export (your site → Airbnb)
Tap Copiar (copy) next to URL iCal para exportar (…/ical.ics) and paste that link into Airbnb’s import calendar section.
3 Sincronizar ahora (sync now)
So you don’t have to wait for the hourly sync. You will see Sincronizado: N eventos, or a notice if the link is missing.
4 Estado (status)
Next to Estado you can see whether the last sync worked and when it ran.
Sincronizar calendarios (iCal)
Panel · host
12 · Changing the PIN
Current and new PIN
At the bottom of Ajustes, under Cambiar PIN, enter the PIN actual (current) and the PIN nuevo (6 dígitos) (new, 6 digits). Tap Cambiar PIN.
You will see PIN cambiado. From now on you log in with the new PIN. Keep it somewhere safe.
Cambiar PIN
Good to know
What the app doesn’t do
No paymentsYou arrange payment (transfer or link) with the guest yourself.
Doesn’t confirm by itselfEvery request stays pendiente until you tap Confirmar or Cancelar.
Doesn’t message the guest by itselfUse each booking’s WhatsApp button to let the guest know.
Doesn’t book activitiesATV, rafting and paragliding go through WhatsApp.
Doesn’t change the weekly or monthly rateThose rates are fixed; message us if you want different ones.
Summary
Quick checklist
Check Reservas every dayPending requests come first.
Confirm once paidIf they don’t pay or it can’t work, Cancelar.
Block your own nightsOwn use or maintenance, in Calendario.
Seasons ahead of timeCopy each season to next year and check the dates.
iCal connectedImport and export with Airbnb; check the Estado.
Your PIN is yoursChange it if anyone else knows it.
Links
Booking page
yoursite.com · /en/ · /fr/
Admin panel
yoursite.com/admin
Need help? Message Nixfriction with the WhatsApp button.
